cOVID-19 rESPONSE Package

News around COVID-19 rapidly changes each day. It continues to have a significant impact on the daily lives of Canadians and people around the world. As your Member of Parliament, my office is here to help and provide assistance by phone at 905-773-8358 or by email at to address any questions you may have.

Below you will find resources and information to help address questions you may have and navigate through the Government of Canada, the Government of Ontario and Municipal websites. We are doing our best to keep the information as up to date as possible.

Small Businesses


Canada Emergency Wage Subsidy

- Objective: To aid businesses of all sizes, rehire workers and prevent further job loss.

- How: Provides employers with a subsidy for up to 75% of employee wages for up to 12 weeks.


Business Credit Availability Program

- Objective: To provide alternative loan options from those outlines in the CEBA.

- How: The Business Credit Availability Program (BCAP) provides other load options for small and medium-sized businesses.


Temporary Wage Subsidy

- Objective: To temporarily reduce the tax payments made by businesses.

- How:  is a 3-month measure that allows eligible employers to reduce the amount of payroll deductions they need to remit to the Canada Revenue Agency (CRA). This only applies to the federal, provincial, or territorial income tax portion of the remittance.


Canada Emergency Commercial Rent Assistance

- Objective: To lower rent payments for businesses affected by Covid-19.

- How: Small business tenants and landlords would be asked to pay 25 percent of the tenant's total rent (i.e., gross monthly rent payable under a lease agreement) and the provincial and federal government would cost-share the remaining 50 percent.


Canada Emergency Business Account

- Objective: To provide intrest free loans to assist businesses during Covid-19.

- How: Provides $40,000 interest-free loans to eligible small businesses and not-for-profits. Business owners can apply for these loans through their banks and credit unions.

Additional Support

FedDev Ontario delivers programs and services to support innovation and economic growth in southern Ontario—Canada’s most populous region.

- Click 'learn more' for a full list of emergency business support programs offered by the federal government.



Canada Child Benefit

- Objective: Ensuring that parents have the financial resources necessary to provide for their children. 

- How: The Government of Canada is providing an extra $300 per child through the Canada Child Benefit (CCB) for 2019-20. This will mean approximately $550 more for the average family.

Mortgage Support

- Objective: To provide decrease pressure in individuals to uphold their mortgage by encouraging banks to explore options for mortgage deferral.

- How: Canadian banks have committed to work with their customers on a case-by-case basis to find solutions to help them manage hardships caused by COVID-19. Contact your financial institution for further mortgage assistance.


Reducing RRIF Withdrawl Amount

- Objective: To reduce the minimum withdrawl amount form seniors' Registered Retirement Income Funds.

- How: The Government of Canada is reducing the required minimum withdrawals from Registered Retirement Income Funds (RRIFs) by 25% for 2020.

GST/HST Credit During Covid-19

Special Goods and Services Tax Credit Payment

Benefits payment extension is over.


Canada Emergency Response Benefit

- Objective: To provide fiancial assistance to those who:  

  • Residing in Canada, who are at least 15 years old;

  • Who have stopped working because of reasons related to COVID-19 or are eligible for Employment Insurance regular or sickness benefits or have exhausted their Employment Insurance regular benefits or Employment Insurance fishing benefits between December 29, 2019 and October 3, 2020;

  • Who had employment and/or self-employment income of at least $5,000 in 2019 or in the 12 months prior to the date of their application; and,

  • Who have not quit their job voluntarily.

- How: Individuals, including the self-employed, may be eligible to apply for this benefit that pays $500/week for up to 16 weeks.


Delaying the Payment of Student Loans

- Objective: To delay the payment of Students Loans without interest accumulating.

- How: A moratorium on the repayment of Canada Student Loans.

“Effective March 30, we are placing a six-month interest-free moratorium on the repayment of Canada Student Loans for all student loan borrowers. No payment will be required, and interest will not accrue during this time.

Students do not need to apply for the repayment pause."

Income Tax Returns Extension Period

Extra Time to File Incom Tax Returns

- Objective: To provide individuals with extra time to file their income tax returns (does not include trusts).

- How: For individuals (other than trusts), the return filing due date will be deferred until June 1, 2020.

The Government will also allow any new income tax balances due, or instalments, to be deferred until after August 31, 2020 without incurring interest or penalties.

Electricity Relief

- Objective: To lower Electricity payments for Canadians.

- How: The Province of Ontario is offering the lowest electricity rate, known as the off-peak rate, 24 hours a day, for the next 45 days. This is extended to all residential, farm and small business use.

Providing $9 million in direct support to families for their energy bills by expanding eligibility for the Low‐income Energy Assistance Program (LEAP) and by ensuring that their electricity and natural gas services are not disconnected for nonpayment during the COVID‐19 outbreak.

Employment Opportunities

Easing the Access to Jobs

To help support the response to COVID-19, the Government has set up a jobs bank to help connect workers to employers in the essential services. There are opportunities for essential workplaces posted in our community.

There is also a dedicated jobs bank for youth. Starting in May, this site will be updated with additional employment opportunities from the Canada Summer Jobs program.


For travelers arriving in Canada:

Federal and provincial public health leaders have recommended that all travelers from outside of Canada self-isolate for 14 days. These efforts will contribute to slow the introduction and spread of COVID-19 in Canada.

Upon return to Canada:

You will be asked if you have a cough, difficulty breathing or fever. If you have any of these symptoms, you will be given instructions on the next steps you are required to take. If you do not have any of these symptoms, you will be asked to do the following:

  • Self-isolate for 14 days after your return to Canada. Some provinces and territories may have specific recommendations for certain groups such as health care workers. Self-isolate means:

    •  stay home and keep your distance from others

    • do do not have visitors, especially older adults, or those with medical conditions who are at a higher risk of developing serious illness

  • Monitor your health for cough, fever or difficulty breathing.

  • Wash your hands often with soap and warm water for 20 seconds, or use an alcohol-based hand sanitizer if soap and water are not available.

  • Cover your mouth and nose with your arm when coughing or sneezing.


If you develop a cough, fever or difficulty breathing within 14 days:

  • Continue to isolate yourself from others

  • Immediately call a health care professional or public health authority and:

  • describe your symptoms and travel history

  • follow their instructions carefully



The continued global movement of goods and people and the ongoing delivery of essential services will be important for Canada’s response to COVID-19.

Consequently, an exemption to the request to self-isolate for 14 days should be provided to workers who are essential to the movement of goods and people. For example, this exemption would apply to:

  • healthy workers in the trade and transportation sector who are important for the movement of goods and people across the border, such as truck drivers and crew on any plane, train or marine vessel crossing the border

  • healthy people who have to cross the border to go to work, including health care providers and critical infrastructure workers


Workers in these sectors should:

  • practice social distancing (maintain a distance of 2 metres from others)

  • closely self-monitor

  • self-isolate should they exhibit any symptoms


It is recommended that employers in these sectors conduct active daily monitoring of their staff for COVID-19 symptoms (checking for cough, fever or shortness of breath).Be aware that local public health authorities at the workers’ point of destination in Canada may have specific requirements. For example, for those working in the health care sector and others who are likely to come into close contact with high-risk groups for COVID-19.


Avoid all non-essential travel

To limit the spread of COVID-19, the Government of Canada advises that you avoid all non-essential travel outside of Canada until further notice.

Many countries have put in place travel or border restrictions and other measures such as movement restrictions and quarantines.

Airlines have cancelled flights. New restrictions may be imposed with little warning. Your travel plans may be severely disrupted and you may be forced to remain outside of Canada longer than expected.

If you have plans to travel, contact your airline or tour operator to determine options for cancelling or postponing your trip.

Canadians who are outside of Canada should find out what commercial options are still available to return to Canada and should consider returning to Canada earlier than planned if these options are becoming more limited.

Making the choice to stay at home and to not travel outside of Canada is the best way to protect yourself, your family and the most vulnerable groups in our communities from the spread of COVID-19.

Although it is not advised, if you are still considering travel outside of Canada, you should do the following:

  • check the Pandemic COVID-19 travel health notice before travelling

  • know the health risks for your destination

  • understand the risks of your safety and security abroad

  • ensure that you have sufficient finances and necessities, including medication, in case your travels are disrupted


It is important to remember that if you travel abroad, you could be subject to the measures of other countries. Your one-week trip may become much longer. You may also have reduced access to quality health care.

Registration of Canadians Abroad

Sign up with the Registration of Canadians Abroad service to stay connected with the Government of Canada in case of an emergency abroad or an emergency at home.”

Staying Safe

“Symptoms and treatment

Symptoms range from mild – like the flu and other common respiratory infections – to severe. The most common symptoms include:

  • fever

  • cough

  • difficulty breathing

  • muscle aches

  • fatigue

  • headache

  • sore throat

  • runny nose


Complications from the 2019 novel coronavirus can include serious conditions, like pneumonia or kidney failure, and in some cases, death. There are no specific treatments for coronaviruses, and there is no vaccine that protects against coronaviruses. Most people with common human coronavirus illnesses will recover on their own. You should:

  • drink plenty of fluids

  • get rest and sleep as much as possible

  • try a humidifier or a hot shower to help with a sore throat or cough


If you start to feel symptoms of COVID-19Anyone who begins to feel unwell (fever, new cough or difficulty breathing) should return home and self-isolate immediately.People who are self-isolating should seek clinical assessment over the phone – either by calling their primary care provider’s office or Telehealth Ontario 1-866-797-0000. If you need additional assessment, your primary care provider or Telehealth Ontario will direct you to in-person care options.If you need immediate medical attention you should call 911 and mention your travel history and symptoms.


How to protect yourself

Coronaviruses are spread mainly from person to person through close contact, for example, in a household, workplace or health care centre.

There is no vaccine available to protect against the 2019 novel coronavirus, but there are actions you can take to help prevent the spread of germs that cause respiratory illnesses.

Everyday actions:

Take these everyday steps to reduce exposure to the virus and protect your health:

  • wash your hands often with soap and water or alcohol-based hand sanitizer

  • sneeze and cough into your sleeve

  • avoid touching your eyes, nose or mouth

  • avoid contact with people who are sick

  • stay home if you are sick



Physical distancing:

Everyone in Ontario should be practicing physical distancing to reduce their exposure to other people.Everyone in Ontario should do their best to avoid close contact with people outside of their immediate families. Close contact includes being within two (2) meters of another person.If you believe you have been exposed to someone with COVID-19 symptoms, you should begin to self-monitor for a period of 14 days. This means that, in addition to physical distancing, you should track how you feel. You should take your temperature daily and log any other symptoms that develop (for example, sore throat, new cough). You can share these records with your primary care provider over the phone if you seek assessment services.

How to self-isolate:

Self-isolating means staying at home and avoiding contact with other people to help prevent the spread of disease to others in your home and your community.

All persons over 70 years of age and individuals who are immunocompromised are advised to self-isolate for a period of 14 days. This means that you should only leave your home or see other people for essential reasons. Where possible, you should seek services over the phone or internet or ask for help from friends, family or neighbours with essential errands.

When self-isolating you should:

Stay home

  • do not use public transportation, taxis or rideshares

  • do not go to work, school or other public places

  • your health care provider will tell you when it is safe to leave



Limit the number of visitors in your home

  • only have visitors who you must see and keep the visits short

  • keep away from seniors and people with chronic medical conditions (for example, diabetes, lung problems, immune deficiency)


Avoid contact with others

  • stay in a separate room away from other people in your home as much as possible and use a separate bathroom if you have one

  • make sure that shared rooms have good airflow (for example, open windows)



Keep distance

  • if you are in a room with other people, keep a distance of at least two metres and wear a mask that covers your nose and mouth

  • if you cannot wear a mask, people should wear a mask when they are in the same room as you



Cover your coughs and sneezes

  • cover your mouth and nose with a tissue when you cough or sneeze

  • cough or sneeze into your upper sleeve or elbow, not your hand

  • throw used tissues in a lined waste basket, and wash your hands. Lining the wastebasket with a plastic bag makes waste disposal easier and safer.

  • after emptying the wastebasket wash your hands



Wash your hands

  • wash your hands often with soap and water

  • dry your hands with a paper towel, or with your own cloth towel that no one else shares

  • use an alcohol-based hand sanitizer if soap and water are not available



Wear a mask over your nose and mouth

  • wear a mask if you must leave your house to see a health care provider

  • wear a mask when you are within two metres of other people”